• Jl.Medan Merdeka Barat No.8 Jakarta Pusat 10110 - Indonesia

Maximising Disability Facilities, Supporting Improved Transportation Services

In an effort to improve services for the entire community, including groups with disabilities, South Sumatra LRT (South Sumatra) continues to innovate by providing various disability-friendly facilities. These include the provision of lifts, escalators, guide blocks, and sign language interpreters at a number of stations. This step is being taken to ensure that this modern and efficient public transport system is accessible to and used by all groups without exception.

As one of the main modes of transport in Palembang, the South Sumatra LRT has been committed to providing comfort for all users. Now, with increasing awareness of the importance of inclusivity, South Sumatra LRT is expanding its range of facilities, especially for people with disabilities. The head of the South Sumatra Light Railway Management Centre, Rode Paulus, said that providing facilities for the disabled is part of the company's larger vision to provide public services that are more inclusive and friendly to all.

The first facility unveiled is a lift, which is available at a number of stations. These lifts are specially designed to make it easier for people with disabilities, especially wheelchair users, to move between floors without difficulty. With the lifts, they no longer need to rely on the help of others or find it difficult to access platforms. It also helps parents with children or passengers with heavy luggage.

In addition, escalators have been installed in some stations with several floors. These escalators provide convenience for disabled passengers who may not be able to use the stairs, making access to the platform easier and quicker. Escalators also help people with limited mobility to use the South Sumatra LRT comfortably and without difficulty.

Next, the South Sumatra LRT provides guide blocks, or special paths for the visually impaired, along the station corridors. These guiding blocks guide visually impaired users to walk safely and independently, avoiding dangerous areas such as platforms or stairs. This facility is very important to ensure that they can move more freely within the station environment.

Another innovation that deserves recognition is the presence of sign language interpreters at several South Sumatra LRT stations. This interpreter is used to help people with hearing disabilities get clear and accurate information about departure times, routes, or changes in travel. With this sign language interpreter, it is hoped that there will be no more misunderstandings or limited information that can hinder their mobility.

Despite its many facilities, the South Sumatra LRT recognises that it still faces challenges. One of the main challenges is to keep all facilities in good working order and accessible to people with disabilities at all times. In addition, the LRT management continues to evaluate and improve the existing facilities to better meet the needs of users.

Rode hopes to work with more parties, including disabled people's organisations, to further improve services. Special training for station staff on how to properly serve people with disabilities is also part of the future plans. It is hoped that all users, without exception, will benefit from the existence of the South Sumatra LRT as a safe, comfortable, and inclusive mass transport system.

The presence of disability facilities such as lifts, escalators, guide blocks, and sign language interpreters in the South Sumatra LRT is not only an innovation in the field of transport but also a real step towards achieving social justice. The South Sumatra LRT proves that accessibility is everyone's right, and with a strong commitment, public transport can be a tool of empowerment for everyone, without exception.

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